Privacy Policy – How 95pkr Protects Your Data in Pakistan

1Introduction

95pkr is an online gaming platform available at 95pkr.pro and through the official 95pkr mobile application. When you use the platform — whether you are registering an account, making a deposit in PKR, placing a bet on a cricket match or spinning slots — we collect certain information about you. This Privacy Policy explains what that information is, why we collect it and how we handle it.

We take privacy seriously. The platform is built for Pakistani players and we understand that trust is not given lightly, especially when it involves financial transactions through services like JazzCash and Easypaisa. Our approach to data is straightforward: collect what is necessary, protect it properly, use it only for legitimate purposes and never sell it.

This policy should be read alongside the Terms and Conditions which govern your use of the platform more broadly. If you have questions about how your data is handled, contact the 95pkr support team through your account.

2Data We Collect

The information 95pkr collects depends on how you interact with the platform. Below is a clear breakdown of what is collected and when.

We do not collect sensitive data beyond what is required for identity verification and fraud prevention. We do not collect information about your religion, political views or other sensitive personal attributes.

3How We Use Your Data

Every piece of data collected by 95pkr is used for a specific, legitimate purpose. We do not collect data speculatively or store information that serves no operational function.

• Account operation: Your registration data is used to create and manage your 95pkr account, verify your identity at login and communicate important account updates.
• Payment processing: Financial data is used to process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported methods.
• Fraud prevention and security: Device data, IP addresses and activity patterns are used to detect unusual account behaviour, prevent unauthorised access and identify potential fraud.
• Responsible gaming: Activity and session data is used to monitor gaming patterns and support responsible gaming tools within your account.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players use the platform so we can improve features, performance and the overall experience.
• Customer support: Communications data is used to respond to your queries, resolve disputes and improve support quality.
• Promotions and bonuses: Where you have opted in, we may use your contact details to notify you about relevant offers, bonuses and promotions available on 95pkr.

4Legal Basis for Processing

95pkr processes your personal data on the following grounds:

• Contract performance: Processing your registration data, financial transactions and account activity is necessary to provide the service you have signed up for.
• Legitimate interests: Security monitoring, fraud prevention and platform improvement are conducted on the basis of legitimate operational interests, balanced against your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we rely on your consent. You may withdraw this consent at any time.
• Legal obligations: Identity verification and transaction record-keeping may be required to comply with standard anti-money laundering practices.

5Sharing Your Data

95pkr does not sell your personal data. We do not share your information with third-party advertisers or data brokers under any circumstances. Your data may be shared in the following limited situations:

• Payment processors: When you make a deposit or withdrawal, transaction details are shared with the relevant payment gateway (such as JazzCash or Easypaisa) solely to process that transaction.
• Game providers: Third-party game suppliers may receive a session token or anonymised player identifier to facilitate gameplay. They do not receive your full personal details.
• Fraud and security partners: We may share data with specialist fraud prevention services where suspicious activity is detected on your account.
• Legal requirements: If required by law or a valid legal process, 95pkr may disclose information to relevant authorities. We will notify you where legally permitted to do so.
• Business transfers: In the unlikely event of a merger or acquisition involving the platform, your data may transfer to the successor entity under the same privacy protections described here.

6Payment Data

All PKR transactions on 95pkr — whether via JazzCash, Easypaisa, Raast, bank transfer or card — are processed through secure third-party payment gateways. 95pkr does not store full card numbers, mobile wallet PINs or banking credentials on its own systems.

What 95pkr does retain is a record of:

• The transaction amount and currency (PKR)
• The payment method type used (e.g., JazzCash, bank transfer)
• Transaction reference numbers for reconciliation and dispute resolution
• The date and time of each transaction

This transaction record is necessary for account management, withdrawal processing and compliance with standard financial record-keeping practices. Payment records are retained for the standard period required for financial records and then securely deleted.

7KYC and Identity Verification

Before processing your first withdrawal, 95pkr requires you to complete a Know Your Customer (KYC) verification. This is a standard practice across online financial platforms and is designed to prevent fraud, money laundering and identity theft.

During KYC you may be asked to provide:

• A copy of your CNIC (Computerised National Identity Card) or other valid government-issued identity document
• A selfie or photo for identity matching purposes
• Proof of your payment method, such as a screenshot of your JazzCash or Easypaisa account in your name

KYC documents are stored on secure servers with restricted access. They are used only for the purpose of verifying your identity and are not shared with third parties beyond what is strictly necessary for the verification process. Once your account is verified, you will not be asked to submit the same documents again unless there is a specific reason to re-verify.

If KYC verification cannot be completed, 95pkr reserves the right to restrict withdrawal access until verification is resolved. This is to protect both the player and the integrity of the platform.

8Cookies and Tracking

95pkr uses cookies — small data files stored on your device — to support platform functionality. Our cookie use is limited to what is necessary to operate the platform effectively.

• Session cookies: Keep you logged in during your visit. These expire when you close your browser.
• Preference cookies: Remember your language and display settings so you do not have to reset them on each visit.
• Analytics cookies: Anonymised data about how pages are used helps us identify performance issues and improve the platform. No personally identifiable information is included in analytics data.
• Security cookies: Help detect unusual login behaviour and protect your account from unauthorised access.

95pkr does not use advertising cookies or third-party tracking cookies that follow you across other websites. You can manage or disable cookies through your browser settings. Note that disabling essential session cookies may affect your ability to log in and use the platform normally.

9Data Retention

95pkr retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with standard record-keeping requirements. Specific retention guidelines are as follows:

• Account data: Retained for the duration your account is open. After account closure, basic account records are retained for a standard period before deletion.
• Transaction records: Financial transaction logs are retained for the standard period required for financial records.
• KYC documents: Retained for the period required by standard anti-money laundering practice from the date of last account activity.
• Support communications: Chat and email records are retained for up to two years from the date of the last interaction.
• Activity logs: Gameplay and betting activity logs are retained for account management purposes and responsible gaming monitoring.

After the applicable retention period, data is securely deleted or anonymised so it can no longer be linked back to an individual account.

10Security Measures

Protecting your data is a core operational priority at 95pkr. The following security measures are in place across the platform:

• All data transmitted between your device and 95pkr servers is encrypted using TLS (Transport Layer Security)
• Personal data stored on our servers is encrypted at rest
• Access to personal data is restricted to authorised staff on a need-to-know basis
• Account login is protected by password hashing and optional additional verification steps
• Automated systems monitor for unusual login attempts and suspicious account activity around the clock
• Regular security reviews are conducted on platform infrastructure

While 95pkr takes reasonable and industry-standard measures to protect your data, no online platform can guarantee absolute security against every possible threat. You play an important role in your own account security — use a strong, unique password and do not share your login credentials with anyone.

11Your Rights Over Your Data

You have the following rights regarding your personal data held by 95pkr. To exercise any of these rights, contact support through your account.

• Access: You may request a copy of the personal data we hold about you at any time.
• Correction: If any of your personal details are inaccurate or out of date, you may request that they be corrected. Some changes (such as name changes) may require supporting documentation.
• Deletion: You may request that your personal data be deleted. This is subject to any retention obligations we have — for example, transaction records may need to be retained for a standard period regardless of a deletion request.
• Restriction: You may ask us to restrict processing of your data in certain circumstances, such as while a dispute is under investigation.
• Portability: You may request that your data be provided to you in a structured, machine-readable format.
• Withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

12Minors and Under-18 Protection

95pkr is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires you to confirm that you are 18 or over, and KYC verification is used to confirm this.

If we discover that a person under 18 has registered an account, the account will be closed immediately and any associated data will be deleted. Any deposits made will be returned where possible through the original payment method.

If you believe a minor has accessed the platform, please contact support so we can take immediate action. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms.

13Changes to This Policy

95pkr may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date. For material changes that significantly affect how your data is used, we will attempt to notify you through your registered contact details or via an in-platform message.

We encourage you to review this page periodically to stay informed about how your data is being handled. Continued use of the 95pkr platform after changes are posted constitutes your acceptance of the updated policy.

14Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how your information has been handled, please contact the 95pkr support team through the support channel available within your account.

You can also reach the support team by email. Our support address is displayed in the footer of this page. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

For questions related to how your data is used in the context of bonuses or promotions, you may also find it helpful to review our Terms and Conditions. For guidance on managing your gaming activity, visit the Responsible Gaming page.